As the largest and longest running Tour Operator in Iceland, Iceland Travel strives to offer the best available service for all our customers. All our stakeholders, including our staff, clients, partners and suppliers, expect Iceland Travel to deliver outstanding customer service, produce excellent high-value products and be recognized for its international and professional attitude.
Our values are an integral part of this strategy, as they form the principles of how we work together – where the main goal is to create success for everybody involved in the value chain. Our values, along with our diagram of service excellence, can be shown here below.
We ensure a useful flow of information within and outside of the company
We are disciplined, punctual and prepared when attending the meetings